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RESERVATION & CANCELLATION POLICY
At Elite Body and Laser Center we appreciate your business and in order to respect our patient’s requested appointment times , please provide a minimum of 24 hours notice if you need to cancel or reschedule an appointment . A $35 Charge will be applied to your account if an appointment is cancelled less than 24 hours in advance or if there is a no-show. Because appointments fill up quickly, we suggest you schedule your next appointment before you leave. Thank you for your continued patronage at Elite
APPOINTMENT ARRIVAL POLICY
Please arrive at least 15 minutes prior to your treatment in order to update paperwork or enjoy a beverage.. Parking is conveniently located in front of our offices.
We know issues arise so you happen to be more than 5 minutes late, we will do our best to accommodate you; however, we may need to alter the service, length of time or provider.
Gratuities are not included in service price and while they are never expected they are always gratefully accepted
CELL PHONE POLICY
Please turn your Cell phone to silent while in the office. Feel free to step outside to take calls, but let the receptionist know first.
PRODUCTS AND GIFT CARDS RETURN POLICY
If you are not completely satisfied with your skincare product purchase, simply return the item in its original packaging within 10 days .We do not accept returns on opened or used products. We do not accept returns or exchanges on gift cards. To request a refund or exchange email email@example.com and include your receipt.
SERVICES AND PREPAYMENT RETURN POLICY
Upon prepayment or packages purchased, you have up to 1 year to redeem the purchased service(s). Refunds are not available for packages or prepaid services.
We accept all major credit cards, care credit, and cash as well as Care Credit. We reserve the right to change pricing without notice.
Children under the age of 12 receiving services are to be accompanied by an adult. For their safety, young children may not accompany their parents to the exam room.
No pets please, but service animals are welcome.